Legal & Compliance
Privacy Policy
At Takshora Premium Furniture Studio, we value your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and share information when you visit our website https://takshora.com or place orders with us.
1. Information We Collect
When you visit or make a purchase from our website, we collect certain information to provide a smooth shopping experience. This includes:
- Personal Identity & Contact Info: Your name, billing address, shipping address, email address, and phone number when you register an account or place an order.
- Payment Information: We collect billing details necessary to process transactions. Please note that credit card/debit card numbers and payment credentials are processed securely by our certified payment gateway partner (Razorpay) and are not stored on our servers.
- Order Details: History of products you browsed, items added to your cart, and details of purchases made.
2. How We Use Your Information
We use the collected information for various purposes including:
- To process and ship orders, send invoices, and order confirmations.
- To verify account registrations using Secure One-Time Passwords (OTP).
- To communicate with you regarding order statuses, custom furniture consultations, or support requests.
- To screen orders for potential risk or fraud.
- To provide you with information or marketing communications relating to our luxury collection, where permitted.
3. Data Sharing with Third Parties
We only share your Personal Information with trusted third parties who help us operate our store:
- Payment Gateways: We share transaction information securely with Razorpay to process payments.
- Logistics Partners: We share shipping details with our courier and transport partners to deliver premium furniture directly to your address.
- Legal Compliance: We may share details to comply with applicable laws, respond to legal requests, or protect our rights.
4. Security of Your Data
We use industry-standard SSL (Secure Sockets Layer) encryption to protect your data in transit. Access to personal data is restricted only to authorized personnel handling order dispatch or customer support.
5. Your Rights
If you are an Indian resident, you have the right to access the personal information we hold about you, request corrections, or request deletion of your account. Please contact us at business@takshora.com to make such requests.
6. Contact Us
For more information about our privacy practices, questions, or complaints, please reach out to us at:
Takshora Luxury Furniture
Office 53, 54 Vidhan Sabha Nagar, Mansarovar, Jaipur - 302020, Rajasthan, India
Email: business@takshora.com
Phone: +91 98000 06019